Link to Physical Plant home page

Services Guide

IV.  Work Management Center

The Work Management Center (WMC) is the central point on campus for our customers who request routine or special services from Physical Plant. In order to provide you with efficient customer service, a work order describing the work must be initiated.

To initiate a work order, contact the WMC located in the Physical Plant Complex. The WMC is the central contact point for requesting all services provided by the Physical Plant Department. Work order request forms are available on the Physical Plant web page. Work orders can be initiated as follows:

· Visit the website at www.pp.ucf.edu/forms/workorderpage.htm
· Call the WMC at (407) 823-5223
· Visit the WMC at the Physical Plant Complex, Building 16A 
   8:00 a.m. to 4:30 p.m., Monday through Friday
· Send a request by campus mail to plus 4: 3600
· For after hour emergencies, call (407) 823-2381

The work order request form contains very easy to follow instructions and can be submitted from any computer with an internet connection. There are four different forms to choose from when placing a work order request over the web. The forms are as follows:

· For UCF Employees
· For Physical Plant Employees
· For Residence Hall Students & Resident Assistants
· For Campus Visitors & Non-Resident Hall Students

Each form requires different information. Please follow the instructions given for each work order request form. Each work order needs a description, in sufficient detail, of the job that needs to be done. This will allow the Work Management Center to route the work to the correct shop based on the nature and scope of the work to be performed. You will receive a work order number, which can be used for job tracking, billing and quality control purposes.