UCF Alterations & Improvements

Customer Survey

You are a valuable customer to us and we are always looking for ways to improve our service to you and to quantify our performance.  This survey is designed to assess an overall rating of our performance and to identify areas which require improvement.

The project was managed properly from beginning to end.

Yes

 No

Comments:

The A&I Project Manager was professional.

Yes

 No

Comments:

The A&I design was professional.  

Yes

 No

Comments:

I was asked to participate in the design process of the project.

Yes

 No

Comments:

The A&I Project Manager communicated project status frequently enough and via appropriate methods.

Yes

 No

Comments:

The Project Designer was available and able to answer my questions.

Yes

 No

Comments:

The Project Manager was available and able to answer my questions.

Yes

 No

Comments:

The project was completed according to the agreed-upon schedule.

Yes

 No

Comments:

The quality of the contractor's work met or exceeded my expectation.

Yes

 No

Comments:

I was asked to participate in a final walkthrough for acceptance.

Yes

 No

Comments:

The project was completed to my satisfaction.

Yes

 No

Comments:

Please provide any additional comments or suggestions you would like to make.

This is an anonymous survey, but if you would like for us to contact you about this, please place your 
e-mail address here:

Thank you for your assistance. If you have any questions or require additional information please 
call Cheryl Colvin at 3-2058. 

To contact us:

University of CentralFlorida
Physical Plant/Alterations & Improvements
P.O. Box 163600
Orlando. FL 32816-3600

Phone: 407 823-5547
Fax: 407 823-5726